Sterling West offers free design and proposal services. We go to the customer's site, research the area, talk to the customer, and talk to any interested parties involved in the buying process to get a real feel for what is expected from a playground upgrade. The major question we ask is, "What is the best outcome for this project." We base all of our proposals on the answer to that question so the customer gets exactly what they want in the end, not just what we want to sell them.
We'll make presentations to PTA/PTO, park boards, committees, and other groups who are involved with the project. We know some of these meetings take place in the evening but we are willing to come at any time to talk to the group. This emphasizes our flexibility in dealing with big group decisions.
After the initial contact we come up with two to three options for the customer to consider. These options are presented in 3D images on large posters. Often we can take picture of the site and superimpose the new playground into it. We print large, laminated posters for students, parents, teachers, or the community to look at and vote on. It is strongly encouraged to get involvement from any stakeholder because this is an investment for the future.